FAQ

What types of products does Chunria by MA offer?

At Chunria by MA, we offer a wide range of women’s fashion including Printed Lawn, Embroidered Lawn, Arganza, and Khadi Net collections, designed to suit every occasion with elegance, comfort, and style.

How do I choose the right size?

We provide a detailed size guide on each product page to help you select the perfect fit. If you’re unsure, our customer support team can guide you to ensure a comfortable and flattering fit.

What is your delivery time?

Orders are typically processed within 2–4 business days, and delivery times may vary depending on your location. You will receive a tracking number once your order is shipped.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) for orders within Pakistan. Simply select COD at checkout to pay when your package arrives.

What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery. Products must be unused, in original condition, and with tags intact. For detailed instructions, please check our Returns & Exchanges page.

Can I cancel my order after placing it?

Orders can be cancelled within 24 hours of placement. Once your order is shipped, it cannot be cancelled, but you may initiate a return after delivery.

Are your products good quality?

Absolutely. We focus on high-quality fabrics, intricate designs, and careful craftsmanship to ensure every piece meets our premium standards.

How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.

Do you restock sold-out items?

Some of our popular items may be restocked depending on demand. We recommend staying connected with us for updates on restocks and new arrivals.

How can I contact customer support?

You can reach us via email, WhatsApp, or our website chat. Our support team is ready to assist with queries related to orders, products, or sizing.